77bmw's Privacy Policy

01 Introduction

77bmw ("we", "our") is a trusted online entertainment and betting platform in Bangladesh. We handle the personal information you provide while using our services with the utmost care. This Privacy Policy ("Policy") explains what types of information we collect, why we collect it, how we use it, and how well your information is protected.

By using our website or app, you are considered to have agreed to the terms of this Policy. Please read this Policy carefully and in full. If you have any objections, please contact us before using our services.

02 What Information We Collect

77bmw collects two types of information from its members: information provided directly and information collected automatically.

2.1 Personal Information Provided Directly

Information you provide during account registration and verification:

• Full name (as per national ID card or passport)
• Date of birth (for age verification)
• Email address
• Mobile number
• Residential address
• National ID card or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay, or bank account details)

2.2 Transaction-Related Information

• Deposit and withdrawal history
• Bonus and promotion usage records
• Betting and gaming history
• Account balance change logs

2.3 Technical Information

• IP address and device identifier information
• Browser type and version
• Operating system
• Page visits and session information
• Preference and behavioral data collected via cookies

03 How We Collect Information

77bmw collects information in several ways. The main methods are described below:

3.1 Direct Input

You provide information directly when you open an account, fill out forms, speak with us via live chat, or contact us by email. This information is stored securely on our servers.

3.2 Automatic Collection

When you use our platform, certain information is collected automatically — such as your browsing behavior, login time and location, and device-related data. This is used solely to ensure security and improve service quality.

3.3 Via Third Parties

During payment processing, limited transaction verification information may be received from bKash, Nagad, Rocket, Upay, or the relevant banks. This information is used only to confirm the validity of transactions.

04 Purpose of Using Your Information

77bmw uses your information only for the following legitimate purposes:

4.1 Account Management & Service Delivery

• Creating, verifying, and maintaining accounts
• Processing transactions (deposits and withdrawals)
• Managing bonuses and promotions
• Providing customer service and support
• Ensuring the safe and uninterrupted operation of the platform

4.2 Security & Fraud Prevention

• Detecting and preventing suspicious transactions
• Protecting accounts and blocking unauthorized access
• Identity verification and age confirmation

4.3 Service Improvement

• Personalizing the platform experience
• Recommending new games and features
• Identifying and resolving technical issues
• Monitoring and improving service quality

4.4 Communication

• Sending important account-related notifications
• Responding to support requests
• Sharing promotional information with your consent

05 Sharing Information with Third Parties

77bmw never sells your personal information or shares it with third parties without authorization. However, information may be shared in the following limited circumstances:

5.1 Service Providers

We work with bKash, Nagad, Rocket, Upay, and designated banks for payment processing. These organizations receive only the information necessary to complete transactions, and all of them are required to comply with strict privacy regulations.

5.2 Technology Partners

Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, or Evolution Gaming may process limited technical data to operate their games. This is solely to ensure game services function properly.

5.3 Legal Obligations

If there is a valid legal order or court directive, we will be required to provide the necessary information to the relevant authorities. In such cases, we will make every effort to notify you as much as possible.

06 Cookies & Tracking Technologies

The 77bmw website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

6.1 Types of Cookies

• Essential cookies: Required for the site's core functionality. Used to maintain login sessions and ensure security.
• Functional cookies: Used to remember your preferences (such as language).
• Analytics cookies: Help monitor site usage and improve service quality.

6.2 Cookie Controls

You can disable cookies from your browser settings. However, please note that disabling cookies may cause some site features to not work properly and may limit your experience.

07 Data Protection & Security

77bmw applies internationally recognized security measures to protect your personal information.

7.1 Technical Security

• Use of SSL/TLS encryption for all data transmissions
• Sensitive information stored in encrypted form in the database
• Firewalls and security protocols to prevent unauthorized server access
• Regular security audits and updates

7.2 Password Security

Your account password is stored using a strong hashing algorithm. No employee of ours can view your password. Never share your password with us via email or chat.

7.3 In the Event of a Data Breach

If a data security breach occurs, 77bmw will notify affected users as quickly as possible and take immediate steps to restore normal operations.

08 Data Retention Period

77bmw retains your information only for as long as necessary. Retention periods may vary depending on the type of information:

• Active account information: For as long as the account is active and for a specified period after closure in accordance with applicable legal obligations.
• Transaction records: Retained for a defined period to meet financial and accounting requirements.
• Communication records: For as long as necessary for support and issue resolution.
• Technical logs: For a limited period for security and technical purposes.

Upon receiving a request to close your account, we will delete or anonymize your information as soon as possible after complying with applicable laws.

09 Your Rights

You have certain important rights regarding your personal information, which 77bmw respects:

9.1 Right to Access

You may find out at any time what information we hold about you. To make this request, contact our support team.

9.2 Right to Rectification

If any information in your profile is incorrect or incomplete, you may request a correction. We will update it as quickly as possible upon receiving the correct information.

9.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

9.4 Right to Object to Processing

You may object at any time to the use of your information for marketing purposes. In such cases, we will remove you from marketing communications immediately.

9.5 Request Process

If you wish to exercise any of the rights mentioned above, please contact our support team. We will respond to your request within a reasonable time.

10 Protection of Minors

77bmw's services are for users aged 21 and above only. We never knowingly collect information from minors under any circumstances.

Age verification is mandatory when opening an account. If a user provides false information about their age and this is later proven, their account will be immediately closed and the associated information will be deleted.

11 Policy Changes

77bmw may update this privacy policy from time to time due to service improvements, technology changes, or regulatory updates.

If any significant changes are made, we will update the "Last Updated" date at the top of the page and, where necessary, notify registered members by email. Continued use of our platform after changes have been made will be considered as your acceptance of the revised policy.

Therefore, we recommend that you visit this page regularly and stay familiar with the latest version.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us.

Our dedicated support team is always ready to assist you with any privacy-related matters. Your trust and confidence in 77bmw is our greatest asset.